Refund Policy

Refund Policy

Effective Date: July 13, 2026

At MorkWear, every product is made to order specifically for you. Because our products are custom printed on demand, we cannot accept returns or exchanges for reasons such as ordering the wrong size, selecting the wrong color, or changing your mind after an order has been placed.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, we will gladly provide a replacement or refund at no additional cost.

To request assistance, please contact us within 30 days of receiving your order and include:

  • Your order number.

  • A description of the issue.

  • Clear photos showing the problem.

Our support team will review your request and work to resolve it as quickly as possible.

Lost Packages

If your order appears to be lost in transit, please contact us. We will work with the shipping carrier and our production partner to investigate the shipment and determine the appropriate resolution.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If an incorrect address is provided and the order has not yet entered production, we may be able to update it. Once production has begun or the order has shipped, we cannot guarantee address changes.

Orders returned due to an incorrect or undeliverable address may require additional shipping charges to be reshipped.

Order Cancellations

Because orders are processed quickly after purchase, cancellation requests can only be accepted before production begins. Once production has started, orders cannot be canceled or modified.

Size and Color

Please review our size charts and product descriptions carefully before placing your order.

We do not offer refunds or exchanges if you ordered the wrong size, color, or variant, or if you simply changed your mind.

Refund Processing

If your refund request is approved, the refund will be issued to your original payment method. Depending on your payment provider, it may take 5–10 business days for the funds to appear in your account.

Contact Us

If you have any questions about this Refund Policy or need assistance with your order, please contact us at:

Email: support@morkwear.com