Shipping Policy
Shipping Policy
Effective Date: July 13, 2026
Thank you for shopping with MorkWear. Every product is made to order, allowing us to create high-quality apparel specifically for each customer.
Order Processing
All orders are processed after payment has been successfully received.
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Processing Time: 2–7 business days
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Orders are not processed on weekends or public holidays.
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During holidays or periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times begin after your order has been produced.
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United States: 3–8 business days
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Canada: 5–15 business days
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Europe: 5–15 business days
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Australia & New Zealand: 7–20 business days
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International Orders: 10–30 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated during checkout based on your delivery address, the products ordered, and the selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information (when available).
Please allow up to 48 hours for tracking information to become active.
Delays
While we work hard to deliver your order on time, delays may occur due to:
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Weather conditions
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Customs inspections
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Carrier delays
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High seasonal demand
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Other circumstances beyond our control
We appreciate your patience and understanding in these situations.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
If an incorrect address is entered, please contact us immediately. If your order has not yet entered production, we may be able to update it.
Orders returned because of an incorrect or undeliverable address may require additional shipping charges before they can be reshipped.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact us within 30 days of the estimated delivery date or receipt of the package.
We will work with our production partner and the shipping carrier to investigate the issue and provide an appropriate solution.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Contact Us
If you have any questions regarding shipping or your order, please contact us.
Primary Email: support@morkwear.com
Alternative Email: zelaro111@gmail.com